Employment Opportunities | MRLA

Any employment opportunities with MRLA will be listed below. 
​If there are none listed and you would like to have your resume on file for potential future openings, you can email them to Mary Boardway at mboardway@mrla.org

Membership Development Manager

___________________________________________________________________________________________________________________________________________________________
POSITION:                Membership Development Manager
DEPARTMENT:      Membership
REPORTS TO:         VP of Membership & Operations
__________________________________________________________________________________________________________________________________________________________
BASIC FUNCTION:
Responsible for recruitment and retention of members for the Association in a defined geographic area. 

DUTIES & RESPONSIBILITIES:

1. Sell Association membership to non-members to meet or exceed monthly quota
   1. Identifies prospects for membership within the geographic area through the use of internal databases, internet searches and publicly available information
   2. Contacts prospective members, via correspondence, telephone and in person, to explain the benefits of membership
   3. Gathers and presents marketing and promotional materials on membership
   4. Answers inquiries from prospective members, provides additional information and works to close sale of membership
   5. Processes applications for membership, including original invoice and payment and delivery of new membership materials
   6. Updates membership database with information on prospects contacted
2. Works to retain current members and meet or exceed monthly quota
   1. Maintains communication, via correspondence, telephone and in person, with current members within geographic territory
   2. Promotes the use of Association products and services to current members
   3. Responds to member service contacts for current members within geographic territory
3. Supports overall sales activities
   1. Attends industry trade shows; supports Association sales efforts
   2. Attends and engages at MRLA events

PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES

1. Basic reading and writing skills, exceptional verbal and written communications skills
2. Ability to successfully sell memberships in a not-for-profit environment
3. Understanding of the dynamics of the hospitality market, including understanding of industry operations sufficient to explain to potential members the benefits of membership in the Association
4. Thorough knowledge of the benefits of membership in the Association, as well as the products and services available to Association members
5. Basic ability to use the database software used by the Association
6. Computer user skills including the ability to prepare correspondence and reports in Microsoft Word and Microsoft Excel

GENERAL PROFESSIONAL DEVELOPMENT

1. Ability to prioritize work and manage time; able to work independently and responsibly with only limited direction
2. Demonstrates sound judgment in exhibiting behavior that may impact the organization
3. Demonstrates positive interactions with employees, as well as existing and prospective members
4. Demonstrates professional image, maturity, self-confidence and positive attitude

COMMUNICATIONS SKILLS

1. Articulate in speech; communicates in a clear, fact-based manner 
2. Writes clearly, concisely and correctly when presenting information in reports and correspondence 
3. Able to communicate detailed information in the context of the situation 
4. Ability to effectively encourage potential customers to purchase membership and the products/services provided by the Association

 
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work will be performed indoors in a generally comfortable office environment as well as some travel to potential and current members.  Employees must possess the following physical requirements:

1. Able to communicate with staff on a telephone, and hear and speak clearly to members and others face to face
2. Has vision sufficient to read printed documents, computer screens, forms, and other communications
3. Able to sit or stand for long periods of time
4. Able to reach above shoulder level to work, as well as bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn, finger and feel
5. Must have ability to travel locally and out-of-town for extended periods, using private or commercial transportation and staying in public accommodations
6. Must have the physical ability to attend meetings, conventions and other events, which may be held in large convention facilities with various accessibility, and maneuver through such facilities to perform a broad variety of duties

If interested in this role on the MRLA team, please submit your cover letter and resume to:
Amanda Toy, VP of Membership and Operations.  atoy@mrla.org