Employment Opportunities
If there are no currently job listings posted here, please send your resume to Shannon McLaughlin, Senior Director of Operations and Membership at smclaughlin@mrla.org to be kept on file for future openings.
Restaurant Membership Development Manager
To apply: Send cover letter and resume to Shannon McLaughlin, Senior Director of Operations & Membership at smclaughlin@mrla.org
POSITION: Restaurant Membership Development Manager
DEPARTMENT: Membership
REPORTS TO: Senior Director, Operations & Membership
BASIC FUNCTION: Responsible for recruitment and retention of restaurant members for the Association in a defined geographic area.
DUTIES & RESPONSIBILITIES:
Sell Association membership to restaurant non-members to meet or exceed monthly quota
Work to retain current members and meet or exceed monthly quota
Support overall sales activities
TEAM MRLA PERKS & BENEFITS
PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES
GENERAL PROFESSIONAL DEVELOPMENT
COMMUNICATIONS SKILLS
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work will be performed indoors in a generally comfortable office environment and some travel to potential and current members. Employees must possess the following physical requirements:
POSITION: Restaurant Membership Development Manager
DEPARTMENT: Membership
REPORTS TO: Senior Director, Operations & Membership
BASIC FUNCTION: Responsible for recruitment and retention of restaurant members for the Association in a defined geographic area.
DUTIES & RESPONSIBILITIES:
Sell Association membership to restaurant non-members to meet or exceed monthly quota
- Identify prospects for membership within the geographic area using internal databases, internet searches and publicly available information
- Contact prospective members, via correspondence, telephone and in person to explain the benefits of membership
- Gather and present marketing and promotional materials on membership
- Answer inquiries from prospective members, provides additional information and works to close the sale of membership
- Process applications for membership, including original invoice and payment and delivery of new membership materials
- Update membership database with information on prospects contacted
Work to retain current members and meet or exceed monthly quota
- Maintain communication, via correspondence, telephone and in person, with current members within geographic territory
- Promote the use of Association products and services to current members
- Respond to member service contacts for current members within geographic territory
Support overall sales activities
- Attend industry trade shows; support Association sales efforts
- Attend and engage at MRLA events
TEAM MRLA PERKS & BENEFITS
- Flexible Spending Account
- Health Insurance coverage for you and your dependents
- Dental & Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- Flexible Spending and/or Dependent Care Accounts
- 401(k) Retirement Plan with matching funds available
- 2-days Personal Time per year
- 8-days Sick Time per year
- 2-weeks paid vacation per year
- 10 paid Holidays per year
- Paid parking
- Access to Hotel Employee Rate travel program
PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES
- Basic reading and writing skills, exceptional verbal, and written communications skills
- Ability to successfully sell memberships in a not-for-profit environment
- Understanding of the dynamics of the hospitality market, including understanding of industry operations sufficient to explain to potential members the benefits of membership in the Association
- Thorough knowledge of the benefits of membership in the Association, as well as the products and services available to Association members
- Ability to use the database software used by the Association
- Computer user skills including the ability to prepare correspondence and reports in Microsoft Office Suite
GENERAL PROFESSIONAL DEVELOPMENT
- Ability to prioritize work and manage time; able to work independently and responsibly with only limited direction
- Demonstrate sound judgment in exhibiting behavior that may impact the organization
- Demonstrate positive interactions with employees, as well as existing and prospective members
- Demonstrate professional image, maturity, self-confidence, and positive attitude
COMMUNICATIONS SKILLS
- Articulate in speech; communicates in a clear, fact-based manner
- Write clearly, concisely, and correctly when presenting information in reports and correspondence
- Able to communicate detailed information in the context of the situation
- Ability to effectively encourage potential customers to purchase membership and the products/services provided by the Association
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work will be performed indoors in a generally comfortable office environment and some travel to potential and current members. Employees must possess the following physical requirements:
- Able to communicate with staff on a telephone, and hear and speak clearly to members and others face to face
- Has vision sufficient to read printed documents, computer screens, forms, and other communications
- Able to sit or stand for long periods of time
- Able to reach above shoulder level to work, as well as bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn, finger and feel
- Must have ability to travel locally and out-of-town for extended periods, using private or commercial transportation and staying in public accommodations
- Must have the physical ability to attend meetings, conventions, and other events, which may be held in large convention facilities with various accessibility, and maneuver through such facilities to perform a broad variety of duties
