ROADMAP TO REOPENING
The “Roadmap to Reopening” is a guidance document designed to help Michigan restaurants prepare to reopen their dining rooms amid new federal and state regulations, and with new expectations of safety by the general public.
The MRLA has combined guidance from the Center for Disease Control (CDC), Federal Drug Administration (FDA), Environmental
Protection Agency (EPA), National Restaurant Association (NRA), Executive Orders from Governor Gretchen Whitmer and our work with the Michigan Economic Recovery Council (MERC).
As you work through the road map, please keep in mind that this document is not legal advice and that some of these changes may impact your Employee and Operations Handbooks. We encourage you to seek legal counsel as necessary when making those changes. The MRLA Legal Center is available to members at www.mrla.org/legalresources.
It is also important to remember that as you develop new protocols for your operation, it is incumbent upon you to meet relevant statutes including the Michigan Food Law of 2000, Michigan Liquor Control Code of 1998, the Fair Labor Standards Act and all other applicable state and federal laws.
The MRLA has combined guidance from the Center for Disease Control (CDC), Federal Drug Administration (FDA), Environmental
Protection Agency (EPA), National Restaurant Association (NRA), Executive Orders from Governor Gretchen Whitmer and our work with the Michigan Economic Recovery Council (MERC).
As you work through the road map, please keep in mind that this document is not legal advice and that some of these changes may impact your Employee and Operations Handbooks. We encourage you to seek legal counsel as necessary when making those changes. The MRLA Legal Center is available to members at www.mrla.org/legalresources.
It is also important to remember that as you develop new protocols for your operation, it is incumbent upon you to meet relevant statutes including the Michigan Food Law of 2000, Michigan Liquor Control Code of 1998, the Fair Labor Standards Act and all other applicable state and federal laws.
A SAFE WELCOME BACK: LODGING REINTEGRATION
A Safe Welcome Back” is a guidance document designed to help Michigan lodging properties prepare to welcome guests back to their properties amid new federal and state regulations, and with new expectations of safety by the general public.
The Michigan Restaurant & Lodging Association (MRLA) has combined guidance from the Center for Disease Control (CDC), Federal Drug Administration (FDA), Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), National Restaurant Association (NRA), American Hotel & Lodging Association (AHLA), Executive Orders from Governor Gretchen Whitmer and our work with the Michigan Economic Recovery Council (MERC).
As you work through this document, please keep in mind that this document is not legal advice and that some of these changes may impact your Employee and Operations Handbooks. We encourage you to seek legal counsel as necessary when making those changes. The MRLA Legal Center is available to members at www.mrla.org/legalresources.
We recognize that these are extraordinarily hard times for you and your business. We are with you every step of the way and will continue to provide the resources and guidance you need to successfully re-engage your business and build a lasting recovery.
The Michigan Restaurant & Lodging Association (MRLA) has combined guidance from the Center for Disease Control (CDC), Federal Drug Administration (FDA), Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), National Restaurant Association (NRA), American Hotel & Lodging Association (AHLA), Executive Orders from Governor Gretchen Whitmer and our work with the Michigan Economic Recovery Council (MERC).
As you work through this document, please keep in mind that this document is not legal advice and that some of these changes may impact your Employee and Operations Handbooks. We encourage you to seek legal counsel as necessary when making those changes. The MRLA Legal Center is available to members at www.mrla.org/legalresources.
We recognize that these are extraordinarily hard times for you and your business. We are with you every step of the way and will continue to provide the resources and guidance you need to successfully re-engage your business and build a lasting recovery.
CLEANING, SANITIZING, & MANAGERIAL CHARTS FOR PROPER CLEANING
OUTDOOR SERVICE RESOURCES
The following license holders may apply for permission for an outdoor service area:
• Class C
• Tavern
• A-Hotel
• B-Hotel
• Club
• G-1
• G-2
• Manufacturers with On-Premises Tasting Room Permits
• Off-Premises Tasting Room Licenses
• Joint Off-Premises Tasting Room Licenses
Requirements:
• The outdoor service area must be well defined and clearly marked.
• You will need to submit a diagram with exact measurements with your application to show the boundaries of the outdoor service area.
• You will also need to describe the barriers that will be used along the boundaries of the area.
• An outdoor service area must comply with all state and local building, health, and zoning laws.
• Class C
• Tavern
• A-Hotel
• B-Hotel
• Club
• G-1
• G-2
• Manufacturers with On-Premises Tasting Room Permits
• Off-Premises Tasting Room Licenses
• Joint Off-Premises Tasting Room Licenses
Requirements:
• The outdoor service area must be well defined and clearly marked.
• You will need to submit a diagram with exact measurements with your application to show the boundaries of the outdoor service area.
• You will also need to describe the barriers that will be used along the boundaries of the area.
• An outdoor service area must comply with all state and local building, health, and zoning laws.
RESPONSE TEAM FOR YOUR ORGANIZATION
Your organization will need to appoint a "COVID-19 lead" for every shift and a protocol for COVID-19 issues within your organization. Who in your organization will answer COVID-19 questions from consumers? Who will collect and maintain employee health screening and temperature? Who will enforce the social distancing inside the dining room, takeout pickup area, and waiting area? Using the CDC guidelines, what is your written company protocol for sick employees? The resources below will help with this guidance.
EMPLOYEE HEALTH & PPE REQUIREMENTS
Your organization will need to ensure all employees have access to hand washing stations and sanitizers. You will also need to provide access to gloves and face masks for all employees. Best practices for how to distribute masks and verify the use of masks will need to be determined. Front of the House and Back of the House needs to be included in hand washing, gloves, and mask monitoring.
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)
PPE VENDORS
The MRLA has vetted suppliers that offer fair pricing, have the supply you need, and are eager to assist you with your PPE needs.
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CUSTOMER HEALTH & SOCIAL DISTANCING
In today's climate, it is imperative for business owners to help build consumer confidence in the safety of establishments.
Generally, if business has a reasonable belief that the guest poses a safety risk to the other guests and staff, it may refuse to accommodate the guest. Here are some recommendations for handling this:
Generally, if business has a reasonable belief that the guest poses a safety risk to the other guests and staff, it may refuse to accommodate the guest. Here are some recommendations for handling this:
- Ensure management is involved by instructing staff to escalate if they have guests with symptoms checking in.
- Inform guest that you would like to accommodate them, but you have concerns about the health and safety of other guests and staff. Direct them to the nearest medical facility.
- Ensure second staff member present as a witness if deny check in.
- Refund the guest, if the reservation was pre-paid.\
- The manager should prepare written statements after-the-fact explaining what happened and why they believed the guest posed a health risk.
- Disinfect the surfaces where the guest might have touched after they leave.
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**Suggestion Only | Not Required**
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**Suggestion Only | Not Required**
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